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Frequently Asked Questions

You Have Questions? Here are our Most Frequently Asked Questions, or as we call them... FAQs.

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How do the templates work?

All of our Persistants templates & Printables are designed to be used with the FREE version of Canva. You don’t need any graphic design experience. Everything is done for you already, just tailor it to your brand. Pick a strong image, or a few that best represent your story, add copy, and spice it up with some colors of your choice. Your post is ready to be published. 

What is Canva?

Canva Logo

Canva is a free drag-and-drop graphic design software, very simple and intuitive to use.

Can I Use these Templates or Printables for a Client?

Of course! But it is required that you purchase a new license for every client you plan to use them for. One purchase – One client.

License

You may use this template for personal use or commercial use. Each purchase grants ONE license to you – the buyer – only. See usage details and restrictions below:

  • Under this license, you may use this template to create end-products ONLY. 
  • You may NOT redistribute or resell this product or modified version of this product in its editable template format.
  • Personal Use: Under this license, you may create an unlimited number of end products using this template, for your personal use.
  • Commercial Use: Under the license, you may create ONLY ONE commercial end-product, and for sales up to 5000 copies of that end-product. If you need to create multiple products for yourself or for clients for commercial use, and/or you’ll be selling more than 5000 copies of each end-product, then please purchase another license of the product.
What is Your Return Policy?
  1. Persistants Return Policy Due to the digital nature of this product, you will not receive a physical shipment. Upon purchase, you will receive a download link to a PDF which will contain the Canva template link.
  2. Due to the digital nature of this product, all sales made are final. There will be no refunds or exchange of items once a purchase is complete. For technical difficulties and other inquiries, please contact us here. 
  3. All products are sold to individuals. The license to the template is given to the buyer only. See license details below.
  4. Note that the design is copyrighted to Persistants Executive Assistants–aka persistants.com and the owner of this shop, and the designer/creator of all products available in this shop.

    Please read more here.

Do I need to Have a Pro Canva Account?

No. All the elements used in these templates are available with the free version of Canva. You only need to create a free account, and you are ready to go. 

Are the Images included with Templates & Printables?

No.
All the images are used for presentation purposes only. Still, these images are available with a free version of Canva, so once you sign in and open the Your Printable or Template,  you can either use or own or keep the one displayed. 

Please check out our affiliates for Fabulous Free Images. 

Disclosure
  1. The fonts, images, and elements used are all available on Canva. Please note that you are purchasing the template only. As a Canva user, you may use these elements, including the images and fonts. If there is a premium element, image, or font in the template, you can use them as a pro member, or change the element (or image or font) with a free element (or image or font).
  2. Please note that these templates are being sold by Persistants.com. The sale of these templates is not affiliated with Canva. Canva is not liable for these templates. If you have any questions or inquiries, please contact us here. 
What is the Difference between a Printable and a Template

Great Question!

Let’s start off with what we create…
A Printable is something that you can just print off, usually in a US document letter size  (8 1/2 x 11). A printable is a digital file (PDF or JPG file format depending on the item you are purchasing – refer to the listing description) that you purchase, download, and can then print endlessly for your personal use.

A Template is customizable, is that even a word?